Shipping & Returns
SHIPPING POLICY
After ordering online, you will receive an email confirmation from Alchemy Herbs containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.
We will attempt to send your goods via Australia Post or other postal service (we will always strive to use the cheapest service available whilst maintaining fast and reliable delivery) within 2 working days; however if goods are unavailable delivery will take a little longer. We will always strive to let you know if there will be a delay with your order's delivery.
If you wish to query a delivery please contact us at info@alchemy-herbs.com.
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Return & Exchange Policy
Due to hygiene reasons we cannot accept exchange or returns on non-faulty items so please choose carefully! Return for refund policy is not applicable for wrong colour or product choice for purchases.